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What if I am Being Sexually Harassed by a Customer?

Though your employer does not have the same control over customers or clients as they do over employees, the duty is the same regardless of who is doing the harassing. Your employer has a duty to keep you safe from sexual harassment.

It may not be practical or advisable to bring a sexual harassment claim against the client or customer, but you can and should report it to your employer. Your employer may be able to reassign your duties to keep you away from the customer or take other steps to protect you.

If your employer refuses to take any action at all, and allows the behavior to continue, you have the same legal rights as if the harassment was being done by a co-worker or supervisor.  This means the right to bring a legal claim against the employer for failure to address the harassment. 

If the situation is bad enough to make the workplace intolerable, you may be able to resign and claim constructive discharge.  Finally, if your employer retaliates against you for making the complaint, you may have legal claims for those actions as well.


Learn more here about sexual harassment in Massachusetts.

Need Help With a Sexual Harassment Issue?

Call (781) 784-2322
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Schedule a Free Information Call
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  • Home
  • Employment Law
    • Guide To Employment Law Content
    • Employment Contracts in Massachusetts
    • Discrimination in the Workplace
    • Employment Termination >
      • Massachusetts Paid Family Leave
      • Severance Pay
      • Unemployment in Massachusetts
    • Sexual Harassment at Work >
      • Sexual Harassment in a Small Business
      • Sexual Harassment and Non Disclosure Agreements
      • Sexual Harassment and Remote Work
    • Wage and Hour Laws
    • Independent Contractor Law
    • Non Compete Agreements >
      • Are non competes enforceable
      • Massachusetts Non Compete Act
      • Pre 2018 Massachusetts Non Competes
  • Estate Planning
    • Guide To Estate Planning Content
    • Legacy Protection
    • Why You Need an Estate Plan
    • Why You Don't Have an Estate Plan
    • Estate Planning Documents >
      • Children with Special Needs
    • Planning for Assisted Living
    • Probate Process
  • Business Law
    • Guide To Business Law Content
    • Small Business Law
    • Business Contract Basics
    • Civil Suit Defense
    • Legal Issues for Start Ups
    • Trademark Basics
    • How to Incorporate
    • Sale of Business
  • About
    • Reviews
    • Slnlaw Offices
    • slnlaw core values
    • Publications and Interviews
    • New Client Intake and Consultation
    • Contact
  • Attorneys
    • Emily Smith-Lee >
      • 2018 Lawyer of the Year
    • Jenna Ordway
    • Rebecca Rogers
    • Sharleen Tinnin
    • Elijah Bresley
  • Legal FAQs
    • Estate Planning FAQs
    • Probate FAQs
    • Small Business FAQs
    • Wage Act FAQs
    • Commission Pay FAQs
    • Overtime FAQs
    • Independent Contractor FAQs
    • Non Compete FAQs
    • Employment Discrimination FAQs
    • Employment Termination FAQs
    • Massachusettts Unemployment FAQs
    • Severance Package FAQs
    • Medical Leave FAQs
    • Sexual Harassment FAQs
    • Employer FAQs
    • Civil Lawsuit FAQs
  • Blog